Terms of Service

Last Updated: March 15, 2025

Introduction

Welcome to Guavo. These Terms of Service ("Terms") govern your access to and use of Guavo's website, services, and Etsy integration. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By creating an account, connecting your Etsy shop, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legal agreement between you and Guavo, Inc.

2. Description of Services

Guavo provides tools and services for Etsy sellers, including but not limited to:

Mockups generation

Trademark verification for listings

Etsy shop management tools

Integration with print-on-demand services

Our services connect to your Etsy account through Etsy's official API, enabling you to create, manage, and optimize your Etsy listings.

3. Etsy API Terms

When using our Etsy integration, you acknowledge and agree to the following:

  • Your use of our service is also subject to Etsy's Terms of Use and API Terms of Use
  • You are responsible for complying with all Etsy policies and guidelines
  • You authorize Guavo to access your Etsy account via the Etsy API for the purposes described in our service
  • We use OAuth 2.0 for authentication and never store your Etsy password
  • You can revoke our access to your Etsy account at any time

We request the following scopes from Etsy's API:

Primary Scopes

  • Listings Read/Write: To view and manage your Etsy listings
  • Profile Read: To access basic shop information

Additional Scopes

  • Transactions Read: To view order details
  • Email Read: To access your email for notifications
  • Shops Read: To access shop details and policies

4. User Accounts

To use certain features of our services, you must create an account. You are responsible for:

Account Creation

Providing accurate and complete information

Security

Maintaining the security of your account credentials

Account Activity

All activities that occur under your account

Notifications

Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

5. Acceptable Use

When using our services, you agree to:

Comply with all applicable laws and regulations

Provide accurate information about yourself and your business

Respect intellectual property rights

Not engage in any activity that could harm our services or other users

Not use our services for any illegal or unauthorized purpose

Not attempt to circumvent any limitations set by us or Etsy

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and code, are owned by Guavo or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services without our permission. You may not reverse engineer or attempt to extract the source code of our software.

7. User Content

You retain ownership of any content you submit, post, or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in connection with providing and improving our services.

You are solely responsible for the content you submit and must ensure it does not violate any third-party rights or applicable laws.

8. Payment Terms

Some of our services may require payment. By subscribing to a paid plan, you agree to:

  • Pay all fees in accordance with the pricing and payment terms presented to you
  • Provide accurate and complete billing information
  • Authorize us to charge your chosen payment method

We may change our fees at any time with prior notice. If you do not agree to the fee changes, you must cancel your subscription before the changes take effect.

9. API Limitations

Our service is subject to Etsy's API rate limits and availability. We cannot guarantee uninterrupted access to Etsy's API, and our service may be affected by changes to Etsy's API or temporary outages.

We are not responsible for any limitations imposed by Etsy or for any changes to Etsy's API that may affect our services.

10. Termination

You may terminate your account at any time by contacting us. We reserve the right to suspend or terminate your access to our services at any time for any reason, including but not limited to:

Terms Violation

Violation of these Terms

Terms Violation

Violation of these Terms

Inappropriate Behavior

Fraudulent, harassing, or abusive behavior

Payment Issues

Non-payment of fees

Platform Requirements

If required by Etsy or by law

Upon termination, your right to use our services will immediately cease, and we may delete your account and related information.

11. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. YOU USE OUR SERVICES AT YOUR OWN RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GUAVO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

13. Indemnification

You agree to indemnify, defend, and hold harmless Guavo, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Your content or information

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in San Francisco County, California.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after any changes to the Terms constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Mailing Address

Guavo, Inc., 123 Main Street, Suite 456
San Francisco, CA 94105
United States

17. Etsy API Compliance Statement

These Terms of Service are provided in compliance with Etsy's API Terms of Use. Our use of Etsy's API and any data obtained through it complies with Etsy's API Terms of Use. We are not affiliated with or endorsed by Etsy, Inc.

© 2025 Guavo. All rights reserved.

These terms protect both you and our service