Privacy Policy

Last Updated: March 15, 2025

Introduction

Welcome to Guavo ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in a transparent and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including our integration with Etsy.

1. Information We Collect

When you connect your Etsy shop to Guavo, we collect only the data necessary to help you create and manage listings.

1.1 Account Information

  • Your name and email address
  • Your Etsy shop name and ID
  • Your app preferences and settings

1.2 Etsy Shop Data

  • Listing content (titles, descriptions, images, prices, attributes)
  • Basic shop information (shop name, URL, banner, policies)

1.3 Technical Information

  • IP address and device type
  • Browser and OS information
  • Site usage behavior (e.g., pages visited, clicks)

2. How We Use Your Information

We use your information solely for the following purposes:

  • Listing Creation: To help you generate, preview, and publish Etsy listings
  • Mockup Generation: To create visuals based on your uploaded designs
  • App Improvement: To analyze usage and improve user experience
  • Support: To respond to your questions and provide help if needed
  • Legal Compliance: To comply with applicable laws and Etsy's API Terms

3. Etsy API Integration

We use Etsy's official OAuth 2.0 protocol to securely connect to your Etsy account. We do not collect your password, and all access can be revoked by you at any time through your Etsy account settings.

We only request the minimum API scopes necessary to perform our functions:

  • Listings Read/Write: To view and create/update your Etsy listings
  • Profile Read: To access your shop's public info and configuration

Guavo does not store, use, or share Etsy data beyond what is required to provide listing-related features. We do not access or process order, payment, or customer data.

4. Data Retention

We retain your information only as long as necessary to provide our services. If you disconnect your Etsy shop or request deletion, your data will be anonymized or deleted within 30 days, unless legally required otherwise.

5. Third-Party Sharing

We do not sell or share your personal data with third parties, except when:

Required by law

To comply with legal obligations

With service providers

Trusted partners who help us run the app

During business changes

If we are acquired or merged

6. Security

We implement industry-standard measures to protect your data, including:

Encryption via HTTPS/TLS

All data is encrypted in transit

Secure token storage and access control

Limited internal access to your data

Routine audits and code reviews

Regular security checks to protect your data

7. Your Rights

Access and Control

  • Access your personal information
  • Request correction or deletion

Additional Rights

  • Withdraw consent at any time
  • Request a copy of your stored data

To exercise these rights, contact us using the information in the Contact section below.

8. Cookies

We use cookies to understand how users interact with our site and improve performance. You can disable cookies in your browser settings if preferred.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have, please contact us.

10. Policy Changes

We may update this policy as needed. The updated version will always be posted here, and we will update the "Last Updated" date accordingly.

11. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

Mailing Address

1120 99th St, Apt 301
Bay Harbor Islands, Florida 33154
United States

12. Etsy API Compliance

This policy is written in accordance with Etsy's API Terms of Use. Guavo is committed to full compliance with Etsy's data protection, intellectual property, and platform integrity standards. We do not store or share Etsy data beyond what is necessary, and our use is limited to supporting Etsy sellers in creating listings.

© 2025 Guavo. All rights reserved.

Protecting your privacy is our priority